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Refund Policy
Refund Policy
At House of Iyanu, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day refund policy.
Eligibility
- Items must be returned within 30 days of the delivery date.
- Items must be unused, unworn, and in their original condition with all tags attached.
- Proof of purchase (order confirmation or receipt) is required.
How to Request a Refund
- Contact us at our support email with your order number and reason for return.
- We will provide you with return instructions within 2 business days.
- Once we receive and inspect the returned item, we will process your refund within 5–7 business days.
Refund Method
Refunds will be issued to the original payment method used at checkout.
Non-Refundable Items
- Sale or clearance items
- Gift cards
- Items that have been used, damaged, or altered
Contact Us
If you have any questions about our refund policy, please don't hesitate to get in touch with our customer support team.